FAQs

Frequently Asked Questions (FAQs)

What is your return policy?

We accept returns within 30 days of receiving your order. To learn more or initiate a return, please contact us.

Can I cancel or modify my order after placing it?

Orders are processed quickly to ensure timely delivery. You can cancel within 12 hours of placing your order. After this period, cancellations cannot be processed.

To request a cancellation, email us at support@zeal-shop.com as soon as possible.

How long will it take to receive my order?

• Processing Time: 1-3 business days (may be longer during peak seasons).
• Shipping Time: Standard domestic shipping takes 5-10 business days.

Do you offer tracking for my order?

Yes! Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.

How are shipping fees calculated?

Shipping fees are based on the weight of your order and delivery location. You can view the total shipping cost at checkout before confirming your order.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard, and American Express, as well as PayPal for secure transactions.

Contact Information

Address: 9950 Ironhorse Drive,
Dallas, TX 75227, United States

Email: support@zeal-shop.com